Treasure Island Las Vegas has partnered with Agilysys & b4, a developer and provider of cloud-based hospitality software, to deploy TransForm– the industry’s first and revolutionary online payment and posting software solution which greatly enhances the security of consumers’ credit card information.TransForm, developed by b4, works by first providing an online platform for guests and meeting planners to make deposits and payments to a hotel, then automatically and securely posting those payments to the property’s management system. This eliminates the need for paper credit card authorization forms, which, aside from their inconvenience, are prone to human error and contrary to PCI compliance standards. Additionally, this end-to-end electronic solution significantly reduces credit card chargebacks to the hotel. Overall, by facilitating protected e-commerce transactions, there is a significant cost reduction for hotels as well.
Treasure Island Las Vegas is a 2,884 room casino hotel located on the world famous Las Vegas Strip that uses Agilysys’ industry-leading Lodging Management System® (LMS) as its property management system (PMS). Following the launch of TransForm at Treasure Island Las Vegas in late September 2017, the software has already processed and successfully posted an incredible volume of over 800 transactions totaling over 400K in the first 30 days of operation.
“The deployment of TransForm is a tremendous enhancement for our hotel. It not only provides a seamless online payment portal for our customers with a great user experience, but it also drastically reduces the number of hours required to process those transactions,” said Careme Casanova-Dapra, Executive Director, Resort Services at Treasure Island Las Vegas. “We’re excited to gain the benefits of TransForm and integration into LMS, which allows our guests to feel more protected knowing their highly sensitive personal data, most important of which is their credit card information, is being transferred via the TransForm advanced and secure automated payment portal.”
“TransForm’s implementation at Treasure Island Las Vegas is a continuation of the success we’ve had with this product” said Steve Miles, COO of b4. “In an age where hotels – or any company for that matter – is still dealing with paper based credit card forms, or having to manually post transactions into their systems, our software as the only integrated solution, has emerged as a powerful tool for any property to deploy to protect their customers’ personal data and themselves. As guests now expect every form of payment to be available to them online, there is no reason why all properties shouldn’t do their best to uphold strict data security standards without manual work.”
