b4, a developer and provider of cloud-based hospitality software solutions, announces the successful implementation of GettaRoom, an adaptable and affordable hotel booking engine, for two large casino hotel properties
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b4, a Gold level member of Oracle PartnerNetwork (OPN), announces it has completed Oracle Validated Integration of TransForm v3.1 with Oracle Hospitality OPERA 5.5. TransForm eliminates the use of credit card authorization forms with a secure and interactive platform for guests and meeting planners to make payments to hotels and then automatically posts those payments to Oracle Hospitality OPERA, therein with this two-way integration.To achieve Oracle Validated Integration, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customers. Credit card authorization forms have long been a point of aggravation for hotels because they are inconvenient, prone to human error and, most importantly, not PCI compliant. By eliminating this labor-intensive process, TransForm provides an automatic, real-time system for hotels to connect deposits with guest accounts.
“We’re excited about this new integration with Oracle Hospitality OPERA because our payment and posting solution can seamlessly post, so it can now help thousands of hotels alleviate an antiquated business practice that is not in line with current technology or security standards,” said Steve Miles, COO of b4. “TransForm increases customer convenience and satisfaction by streamlining the payment process as well as reducing costs for hotels by eliminating credit card authorization forms and the labor necessary to handle this manual process.”
“Achieving Oracle Validated Integration gives our customers confidence that the integration between TransForm and Oracle Hospitality OPERA is functionally sound and performs as tested,” said David Hicks, vice president, Worldwide ISV, OEM and Java Business Development, Oracle. “For solutions deployed on-premises, in the cloud, or both, Oracle Validated Integration applies a rigorous technical review and test process that helps to reduce deployment risk and improves the user experience of the partner’s integrated offering.”
In addition to reservations and group payments, TransForm can also facilitate miscellaneous payments such as gift cards, lost and found payments and offer other key benefits, including:
- Reduces PCI scope at the hotel with PCI compliance
- Validates reservations and groups in real-time
- Posts automatically to Oracle Hospitality OPERA
- Lowers labor costs with hands-free process
- Eliminates printing costs
- Lowers transaction fees
- Integrates with major payment gateways
- Eliminates chargebacks via AVS Verification
About Oracle Validated Integration
Oracle Validated Integration, available through the Oracle PartnerNetwork (OPN), gives customers confidence that the integration of a complementary partner software product with an Oracle “on-premises” Application has been validated and the products work together as designed. This can help customers reduce risk, improve system implementation cycles, and provide for smoother upgrades and simpler maintenance. Oracle Validated Integration applies a rigorous technical process to review partner integrations and partners who successfully complete the program are authorized to use the “Oracle Validated Integration” logo. For more information, please visit Oracle.com at https://solutions.oracle.com/scwar/scr/AboutPartners/validated-integration/index.html
About Oracle PartnerNetwork
Oracle PartnerNetwork (OPN) is Oracle’s partner program that provides partners with a differentiated advantage to develop, sell and implement Oracle solutions. OPN offers resources to train and support specialized knowledge of Oracle’s products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to be recognized and rewarded for their investment in Oracle Cloud. Partners engaging with Oracle will be able to differentiate their Oracle Cloud expertise and success with customers through the OPN Cloud program – an innovative program that complements existing OPN program levels with tiers of recognition and progressive benefits for partners working with Oracle Cloud. To find out more visit: http://www.oracle.com/partners.
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b4, developer and provider of cloud-based hospitality software, has announced that its payment solution, TransForm, is now available to users of Agilysys’ industry-leading Lodging Management System® (LMS) property management system (PMS).TransForm is an interactive platform that enhances data security, enabling guests and meeting planners to make deposits and payments to hotels and resorts. TransForm eliminates credit card authorization forms, which are labor intensive for businesses, inconvenient for customers, and non-PCI compliant. By facilitating e-commerce transactions online, there is also a cost reduction for hotels. Credit card chargebacks are virtually eliminated.
“Our primary goal when developing TransForm was to protect highly sensitive payment and personal information, as well as reduce the PCI risk for the property,” said Steve Miles, COO at b4. “This product revolutionizes the end-to-end process of facilitating deposits and payments between hotels and their customers.”
“TransForm’s integration with Agilysys’ LMS is an extension of the success we’ve had using this product with our Visual One® PMS customers,” said Jim Walker, senior vice president of global revenue at Agilysys. “The combination of PCI compliance and operational efficiency is an increasingly important issue for customers. We are excited to offer TransForm to our LMS users, so they can benefit from the combined value of our two solutions to reduce costs and improve the payment process.”
LMS is recognized as one of the hospitality industry’s leading property management systems. It automates every aspect of hotel operations, including reservations and credit card processing, accounting and housekeeping, sales and catering, activities scheduling, food and beverage sales, online reservations, remote check-in, spa scheduling and more. Hotels and gaming properties worldwide rely on its flexibility and ease of use to increase productivity, maximize revenue per guest and ensure repeat business. LMS is available as an on-site or Software-as-a-Service (SaaS) solution.
b4, a developer and provider of cloud based software solutions for the hospitality industry and First Atlantic Commerce (FAC), a global online payment solutions provider, today announced its partnership and b4’s booking engine integration to FAC.
b4 was designed to help hotels better manage online reservations and measure guest satisfaction. Core products include GettaRoom, a customizable booking engine. Currently, properties throughout the United States, Canada and the Caribbean utilize b4 solutions to create and manage highly customized, branded website reservation systems, improve guest communications and maximize revenues.
FAC is a Bermuda-based, feature-rich payment gateway that was established in 1998 to deliver customized and flexible online credit and debit card processing to international corporations across the globe. The company also provides card storage functionality and risk mitigation solutions to its merchants, banks and other gateways.
b4 has integrated to FAC’s gateway so that its customers can accept online credit and debit card payments with FAC.
Greg Thomson, Vice President of Integrations said: “We are so pleased to be working with First Atlantic Commerce. Their footprint in the Caribbean is ideal for properties that we work with in the region as it gives them access to a first class payment gateway and all of their local bank connections.”
“b4 is a fantastic addition to our list of booking engines that we can offer to our clients. We are thrilled to work with this highly customizable hotel reservation system”, added FAC CEO, Chris Burns.
FAC is based in the Latin America Caribbean Region and specializes in serving merchants across the Caribbean, Panama and Bermuda as well as in Mauritius, the EU and the UK.
Hotels operating on popular Infor systems to see increased efficiencies through two-way integration with b4’s customizable CRSb4, provider of the hotel industry’s first fully customizable reservations system and guest satisfaction feedback tool, announces that its web booking engine has achieved certified interface status with Infor’s Medallion and Epitome property management systems.
b4’s hotel clients running Infor Medallion and Epitome now benefit from a two-way interface, meaning crucial information such as room rates, inventory availability and guest profile data are automatically exchanged in real time between the PMS and the b4 online booking engine, ensuring accuracy of booking options and speeding confirmation times for the guest. With this new integration, hoteliers can enjoy the benefits of the b4 booking engine while saving staff time and costs, since there is no need to manually enter bookings as they are confirmed.
The newly certified interfaces enable hotels to manage rates, inventory and availability directly from the PMS and receive guest bookings directly into the b4 central reservations system. These interfaces also account for specific options and preferences to be transferred automatically to the PMS, which in turn allows hotels to generate additional revenue from their own websites and to automate the process flow between hotel’s website and central databases. Interface integration completely automates and streamlines online distribution, thereby sparing hotels the need for manual updates of their most cost-effective channels.
“A professional and reliable web booking engine is a vital component for success in today’s highly competitive lodging industry, and b4 makes it possible for all hotels-regardless of size or staff technical expertise-to generate significant revenue from the online channel,” says Steve Miles, COO at b4. “By establishing a direct two-way interface with the Infor PMSs, b4 eliminates several tedious and labor-intensive steps in the booking process, giving our hotel partners one less thing to worry about.”