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Feb 03
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b4checkin and Jonas Chorum Announce PMS Integration to Simplify Payment Requests

By Press Releases

b4checkin, a provider of hotel payment and guest reservation technology, today announced a new integration between its TransForm solution and Jonas Chorum PMS, enabling hoteliers to securely request and manage guest payment details directly from the PMS.

The integration allows Jonas Chorum users to leverage b4checkin’s industry-leading technology to securely manage and create payment requests with the level of reliability and security that Jonas Hospitality customers have come to expect. As members of the Jonas Hospitality family of technology brands, this integration was built through Jonas ARC, our powerful integration engine. Together, b4checkin and Jonas Chorum are committed to helping hoteliers solve operational challenges through smarter, more innovative solutions.

“At a time when hotels are looking to reduce risk, streamline operations, and modernize payment collection, this integration delivers meaningful impact,” explains Steve Miles, President at b4checkin. “TransForm gives hotels a smarter way to collect payments without exposing sensitive card data or adding operational friction.”

How TransForm Enhances PMS-Driven Payments

With the new integration, TransForm securely pulls key guest and reservation details directly from Jonas Chorum PMS—ensuring payment requests are sent to the correct guest, at the right time, with the right amount—for any card-not-present transactions. 

Once a guest submits payment through b4checkin’s secure portal that credit card information is tokenized and stored in the PMS, providing hotels with the ability to charge for future transactions without re-collecting payment details. This tokenized data improves operations without exposing hoteliers to additional risk.

“Payment security and operational efficiency go hand in hand,” saidAdam Wilson, General Manager, at Jonas Chorum. “By integrating with b4checkin TransForm, our PMS users gain a modern, secure way to collect payment details while keeping all reservation and payment activity connected within the PMS.”

Key Benefits for Hotels

  • Simplified, secure deposit requests for single or group reservations 
  • Collect card details for any remote (card-not-present) payment
  • Support for single-payment or installment-based deposit plans
  • PCI-compliant, tokenized card storage within the PMS
  • Reduced fraud and chargeback risk through eCommerce processing
  • Less manual follow-up and fewer payment errors for staff

To learn more about how Jonas Chorum and b4checkin are helping hoteliers streamline card-not-present transactions, contact us for more information.

About b4checkin

b4checkin provides cloud-based tools for the hospitality industry, creating exceptional online experiences for making reservations and taking online payments through two flagship products, TransForm and GettaRoom. TransForm enables secure, real-time payment processing and posting to select property management systems (PMS), reducing both fraud and chargebacks. GettaRoom is a customizable online booking engine that integrates with select PMS’s to seamlessly present offers to website visitors in real-time and secure the commission-free sales that hotels are looking for. 

About Jonas Chorum
Jonas Chorum is a suite of cloud-based property management solutions, designed to provide hotels with everything they need to operate more efficiently and cost effectively. Built on the Jonas ARC™ platform, a proven, open integration platform that seamlessly connects all Jonas Hospitality products, as well as third-party systems, Jonas Chorum offers the perfect combination of full-feature tools, affordability and uptime. The result is a truly holistic solution that is both device and platform agnostic, allowing users to manage single or multiple properties from any location, eliminating the need for on-site IT resources and servers. To learn more about Jonas Chorum, please visit jonaschorum.com.

Jul 09
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TransForm Features to Shield Your Business from Toxic Customers v.2 07/08/2025

By Articles

Beyond the scope of any digital transaction or credit card verification technologies, a credo that applies to innumerous businesses is the 80/20 rule. For hospitality, this often means that 80% of a hotel’s problems will stem from 20% of its customers.

Now, bringing the focus back to payment systems, we see this play out these days in the form of friendly guest – a hidden cost that has grown exponentially in the past few years. A simple definition of this (to distinguish it from criminal or genuine fraud) would be cases where an actual cardholder has used a hotel’s goods or service but then denies these activities ever took place and demands a refund.

For example, suppose a guest takes advantage of a recent promotion you launched, staying with you a weekend getaway – Friday and Saturday night – and dining at your in-house restaurant both evenings. All is good until three weeks later when your accounting team receives notice that the room reservation and both dinner bills are being disputed.

While there is a chance you might win this chargeback, there’s also a high probability you won’t because credit card processors are systemically predisposed to protect the cardholder by favoring their perspective in a dispute with a merchant. It’s a bit of a loophole for card-not-present transactions.

So, beyond the total refundable amount (room nights and both meals), you have significant opportunity costs on two fronts. You could’ve sold that room on a busy weekend to another (hopefully honest) guest while your accounting team could’ve spent their time focusing on other tasks in lieu of preparing documentation to support the hotel’s case in the dispute (what is often called ‘representment’).

TransForm is specifically designed to maximize a hotel’s chances of winning chargeback disputes by tokenizing all credit card data before anyone from the hotel team can gain full visibility on that sensitive information. It’s a powerful step that saves a ton of headaches later on.

By doing this – that is, making the cardholder key in their own details via a secure ecommerce portal – properties can fully abide by PCI DSS compliance standards because it can be proven that no one from the hotel side ever saw the full card to thereby charge it without the guest’s permission.

Not letting guests take advantage of the card-not-present loophole by ensuring that no one on your team had even a remote chance of seeing the card therefore minimizes friendly fraud and, ultimately, deters these bad actors from selecting your property in the first place.

Other features in TransForm are worth highlighting for their capacity to discourage these toxic guests (the customers most likely to commit friendly fraud) from ever staying at your hotel. Demo a book to learn more about how the following can help:

  1. Global lead time restrictions
  2. Built-in CVV, AVS and 3DS settings
  3. Closure after completion.
  4. PMS integrations