Articles

Jun 17
Love73

FAC Partnership

By Press Releases

b4, a developer and provider of cloud based software solutions for the hospitality industry and First Atlantic Commerce (FAC), a global online payment solutions provider, today announced its partnership and b4’s booking engine integration to FAC.
b4 was designed to help hotels better manage online reservations and measure guest satisfaction. Core products include GettaRoom, a customizable booking engine.  Currently, properties throughout the United States, Canada and the Caribbean utilize b4 solutions to create and manage highly customized, branded website reservation systems, improve guest communications and maximize revenues.

FAC is a Bermuda-based, feature-rich payment gateway that was established in 1998 to deliver customized and flexible online credit and debit card processing to international corporations across the globe. The company also provides card storage functionality and risk mitigation solutions to its merchants, banks and other gateways.

b4 has integrated to FAC’s gateway so that its customers can accept online credit and debit card payments with FAC.

Greg Thomson, Vice President of Integrations said: “We are so pleased to be working with First Atlantic Commerce.  Their footprint in the Caribbean is ideal for properties that we work with in the region as it gives them access to a first class payment gateway and all of their local bank connections.”

“b4 is a fantastic addition to our list of booking engines that we can offer to our clients.  We are thrilled to work with this highly customizable hotel reservation system”, added FAC CEO, Chris Burns.

FAC is based in the Latin America Caribbean Region and specializes in serving merchants across the Caribbean, Panama and Bermuda as well as in Mauritius, the EU and the UK.

Dec 15
Love125

b4 Achieves TripAdvisor Certification

By Articles

Hotels partnering with b4 are now directly linked from TripAdvisor to their primary channel, increasing direct bookings and eliminating OTA fees b4, producer of the hotel industry’s premier fully customizable reservations system and guest satisfaction feedback tool, has achieved certification by leading customer review site TripAdvisor, giving b4’s hotel clients access to TripAdvisor’s powerful TripConnect direct booking system.

Hotels using b4 now have the ability to route prospective guests directly to their own websites from listings on TripAdvisor, the world’s most trafficked hotel review site. The arrangement represents a potential bonus for b4 client properties, who will benefit from an increase in direct bookings without having to pay the additional fees and commissions that typically accompany third-party referrals and indirect bookings.

“By partnering with the world’s largest travel review site, we’re able to deliver to our hotel clients a tremendously valuable class of potential customers – those who have already done the research and are ready to book – and best of all, this new revenue stream comes through their own proprietary channel as direct bookings so there are no OTA fees involved,” says Steve Miles, COO of b4.

b4 offers an exceptional value proposition for hoteliers that goes well beyond the TripConnect certification, combining industry-leading booking capability with attentive client service and at an exceptional price point. b4 can display and automatically process multiple package deals and promotions, as well as real-time room type availability. b4 also boasts certified two-way interfaces with many of the hospitality industry’s most widely used property management systems, meaning that crucial information such as room rates, inventory availability and guest profile data are automatically exchanged in real time between the PMS and GettaRoom. Most booking engine vendors typically require hotels to pay on a per-reservation commission basis, but GettaRoom instead features a flat monthly subscription model.

May 20
Love73
banner image of a man pointing at online matrix

b4 Certifies with Infor & Epitome

By Press Releases

Hotels operating on popular Infor systems to see increased efficiencies through two-way integration with b4’s customizable CRSb4, provider of the hotel industry’s first fully customizable reservations system and guest satisfaction feedback tool, announces that its web booking engine has achieved certified interface status with Infor’s Medallion and Epitome property management systems.

b4’s hotel clients running Infor Medallion and Epitome now benefit from a two-way interface, meaning crucial information such as room rates, inventory availability and guest profile data are automatically exchanged in real time between the PMS and the b4 online booking engine, ensuring accuracy of booking options and speeding confirmation times for the guest. With this new integration, hoteliers can enjoy the benefits of the b4 booking engine while saving staff time and costs, since there is no need to manually enter bookings as they are confirmed.

The newly certified interfaces enable hotels to manage rates, inventory and availability directly from the PMS and receive guest bookings directly into the b4 central reservations system. These interfaces also account for specific options and preferences to be transferred automatically to the PMS, which in turn allows hotels to generate additional revenue from their own websites and to automate the process flow between hotel’s website and central databases. Interface integration completely automates and streamlines online distribution, thereby sparing hotels the need for manual updates of their most cost-effective channels.

“A professional and reliable web booking engine is a vital component for success in today’s highly competitive lodging industry, and b4 makes it possible for all hotels-regardless of size or staff technical expertise-to generate significant revenue from the online channel,” says Steve Miles, COO at b4. “By establishing a direct two-way interface with the Infor PMSs, b4 eliminates several tedious and labor-intensive steps in the booking process, giving our hotel partners one less thing to worry about.”