Ramada Downtown Spokane Set to Use TransForm

By Press Releases
HALIFAX, NOVA SCOTIA (March 30): b4 is excited to announce that the Ramada by Wyndham Downtown Spokane (“Ramada Downtown Spokane”) has signed on to use TransForm as the property’s guest payment solution, with the platform successfully going live in October 2020. With easy access to Spokane’s University District, the hotel has a prime location for visitors to Eastern Washington University, Spokane Community College and Gonzaga University as well as the Spokane Convention Center. Read More

What are Chargebacks?

By Blog
The 2020 holiday season was a weird one. Much of the world was still under some form of lockdown or travel restriction, which prevented normal spending habits from occurring. Instead, people went online for their gift shopping, and in turn this has led to a surge in returns and chargebacks. Hotels weren’t excluded from this post-holiday headache either. Read More

How Eliminating Authorization Forms Cuts Costs

By Blog
Many hoteliers don’t understand the full nitty gritty of how payment processing works. And that’s okay; your job is service, not acting like a credit card processor. Nevertheless, with transactions moving online, it’s important that, for whichever systems or solutions you choose to implement at your property, you are actually expediting the entire pathway and not simply adding more steps.

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