HALIFAX, NOVA SCOTIA (March 30): b4 is excited to announce that the Ramada by Wyndham Downtown Spokane (“Ramada Downtown Spokane”) has signed on to use TransForm as the property’s guest payment solution, with the platform successfully going live in October 2020. With easy access to Spokane’s University District, the hotel has a prime location for visitors to Eastern Washington University, Spokane Community College and Gonzaga University as well as the Spokane Convention Center.
“We accommodate a diverse assortment of guests and we needed a card-not-present platform that would help our teams save time and avoid any post-departure payment disputes,” stated Bre Snyder, General Manager at the Ramada Downtown Spokane. “TransForm mitigates those pain points perfectly in that the guests can manage their payments online and it’s PCI-Compliant. Both parties feel it is a safe transaction, with the added benefit to our hotel of minimizing the chances of incurring a chargeback.”
As a secure payment platform where hotel team members never see a guest’s full credit card details, TransForm has excelled as an anti-fraud and anti-chargeback solution. As the hotel industry continues to deploy technologies that help to make the guest experience increasingly contactless, TransForm has proven to be a crucial piece of software towards meeting the new safety requirements and also providing an ecommerce portal that offers full proof of transaction authentication by the customer in order to minimize chargeback losses.
ABOUT THE RAMADA DOWNTOWN SPOKANE
The Ramada by Wyndham Downtown Spokane hotel is conveniently located nine blocks from the heart of downtown Spokane, Washington. Guests of this Spokane hotel can enjoy various amenities, including free wireless high-speed Internet access, an indoor pool, Ramada Mart, and pet-friendly accommodations. This hotel features two conference rooms onsite, as well as a banquet room with capacity for 175 people and the Diamond Room which can host up to 40 people. For more information visit: https://www.wyndhamhotels.com/ramada/spokane-washington/ramada-downtown-spokane/overview
