COVID-19 has certainly put a damper on group business at hotels. However, with experts and governments all focusing on the “new normal” it’s important for hotels to be ready with the safest technologies when groups are ready to resurge. In an excellent article from Hotel Technology News, by Larry Mogelonsky, he highlights the need for both physical and cyber safety to gain the trust of group business as they begin to return amidst the COVID-19 pandemic.
