b4 is proud to announce its completion of a fully customized booking engine platform for Ronald McDonald House New York (RMH-NY).
As a nonprofit organization offering support programs for children, its needs for a booking engine are quite unique and outside the scope of hospitality products typically offered. b4 was thrilled to undertake the work for a great cause.Coordinating with RMH-NY’s Property Management System provider to accommodate bookings through its interface, b4 designed a special reservation portal capable of managing patient and family bookings from 21 different hospitals in the New York area.
After removing all credit card processing and filtering out the hotel lingo, the platform is built in such a way that only authorized social workers can create reservations at the RMH-NY facility using unique login credentials for secured access. Attached to this is an Administration Portal to prioritize the admission approval process and to log patient information. b4 also installed an automated criminal record background check feature.
“We knew that our requirement of an out-of-the-box booking engine would be a challenge for any booking engine provider to complete, but b4 came highly recommended by our property management system provider. We couldn’t be happier that we approached them. b4 was with us every step of the way during the development process and the final product speaks for itself,” said Edward Cho, Information Technology Manager, Ronald McDonald House New York.
“b4 is pleased that RMH-NY chose us to undertake this development project. This project was made possible by our leading edge adaptive reservation platform and we’re excited to help RMH streamline its unique booking processes.” said Steve Miles, VP Operations, b4.
About Ronald McDonald House New York
Ronald McDonald House New York provides temporary housing for pediatric cancer patients and their families in a strong, supportive and caring environment which encourages and nurtures the development of child-to-child and parent-to-parent support systems. Ronald McDonald House New York is the largest facility of its type in the world. The House can accommodate 84 families, and it is filled to capacity almost every night. The House’s location in Manhattan, in close proximity to 16 major medical and cancer treatment centers, draws children and families from across the country and the world, as well as from the metropolitan New York City area. Since its founding, more than 35,000 families have stayed at Ronald McDonald House New York. For more information, visit www.rmh-newyork.org.