Property adjacent to Buenos Aires’ famed Plaza Serrano implements b4’s fully customizable hotel reservations system.b4, producer of the hotel industry’s premier fully customizable reservations system and guest satisfaction feedback tool, has released details regarding the favorable gains experienced by the L’Hotel Palermo since implementing GettaRoom. Known for its 24 unique and elaborately designed rooms, the Buenos Aires-based hotel has noted an upsurge in property efficiency and guest satisfaction since implementing the new reservation system last November.
Widely credited for its high-value proposition, industry-leading booking functionality and fully customizable interface, GettaRoom’s numerous advantages provided hotel management at L’Hotel Palermo with a clear and straightforward choice when deciding to upgrade the property’s reservation system.
“Since making the switch to GettaRoom, both guests and staff have witnessed a much more streamlined reservation experience,” said hotel owner, Timothy Mclaughlin. “The system’s practicality and ease of use is a distinct advantage in generating increased bookings directly through the hotel’s website, which is also a boost to our bottom line.”
By leveraging b4’s distinctive booking solution, L’Hotel Palermo has been able to display and automatically process multiple package deals and promotions, as well as keep track of room type availability in real-time.
In addition to offering increased efficiency, GettaRoom provides its clients with a fully customizable booking platform which has the ability to seamlessly interface with a property’s PMS. In fact, the company boasts certified two-way interfaces with many of the hospitality industry’s most widely used property management systems. These interfaces mean that crucial information such as room rates, inventory availability and guest profile data are automatically exchanged in real time between the PMS and GettaRoom, ensuring that customers have an accurate view of booking options and speeding confirmation times.
“We understand that each client has a unique set of individual needs and concerns when deciding to make a change to any aspect of their operation,” says Saar Fabrikant, president and CEO of b4. “By giving properties the ability to fully customize and integrate our services with their PMS, we ensure a smooth conversion process that can quickly translate into profitable results.”
Unlike most booking engine vendors, which typically require hotels to pay on a per-reservation commission basis, GettaRoom instead features a flat monthly subscription model.