Data Security Protects a Hotel Brand’s Reputation and Revenues: Part One

By Blog
As it’s said in crisis situations, it’s not a matter of if but when. When it comes to cybersecurity, all it takes is one breach to do lasting damage to your hotel. Imagine all the lost revenue from prospective travelers who are scared away from booking by this news; the inability to raise rates with your brand reputation being compromised; and the extra work required by your IT and accounting teams to mitigate the crisis.

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TransForm is Here for the Holidays

By Blog
Holiday events are happening. Even though COVID-19 is still top of mind, people are making up for lost time, specifically the lack of gatherings in December 2020. The difference this year – unlike, say, 2019 – is that groups are a bit unsure of the situation and are more than likely to book last minute or within two weeks out. Read More

What is 3DS and Why is it the Next Big Step for Credit Card Payments?

By Blog
The payment card industry is constantly evolving to upgrade its security measures to further protect both customers as well as merchants. This is critical, with ‘trust’ being the operative word, especially as ecommerce fraud attacks continue to rise in the wake of the pandemic and the boom of card-not-present (CNP) transactions where the cardholder is not physically present to offer verification via their own identification. Read More

How “Representment” is Straining your Accounting team

By Blog
When a cardholder initiates a chargeback dispute through their issuing bank or credit card processor, there are a series of steps that a business is required to take in order to state its case. They go through this process to possibly prevent a refund to the customer for the goods or service, as well as an increase in processing fees for future transactions (due to the elevated risk for the merchant as deemed by the processor). Read More

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