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Why Feedback is Important

b4checkin’s Online Questionnaire encourages feedback from your guests, providing you with important information to determine your best successes, as well as uncovering opportunities for improvement in your operation. The easy to manage online hotel customer feedback system saves you time and money by eliminating printed comment card systems and automating the process of inviting and analyzing feedback.

b4feedback lets you manage your online survey questions, so that you can target specific areas of your operation or any new services you introduce. Our customer comment card system tabulates and analyzes your guest feedback instantaneously, so you can react quickly to service breakdowns and maximize guest satisfaction.

Comments can also be automatically emailed directly to designated members of your team, so that the follow-up process can begin immediately.

Why b4feedback?

  • Highly customizable electronic customer feedback system
  • Fully customizable invitations
  • Ability to offer incentives for participation in the online feedback system
  • Fully customizable survey questions
  • Create scoring by departments or subjects
  • Search for targeted information within the submitted online feedback
  • Reports on scoring and trends
  • Direct customer communication

Register For A Live Demo

Let a member of the b4checkin team show you b4feedback. A demo can be booked at a time that is convenient to you and will take no more than 30 minutes. Simply complete the form below and we will contact you.