Northwood Hospitality’s Cheeca Lodge Turns to B4Checkin for High-Value Online Booking Solution

Iconic luxury oceanfront resort in the Florida Keys implements B4Checkin’s flagship, fully customizable hotel reservations system.

B4Checkin, producer of the hotel industry’s premier fully customizable reservations system and guest satisfaction feedback tool, announces that the iconic Cheeca Lodge & Spa has implemented the B4Checkin booking engine. The luxurious 214-room oceanfront resort in the Florida Keys went live with the new reservations system this summer.

B4Checkin’s value proposition, combining industry-leading booking capability with attentive client service and at an exceptional price point, was ultimately what compelled Cheeca Lodge’s ownership group, Northwood Hospitality LLC, to select B4Checkin. B4Checkin can display and automatically process multiple package deals and promotions, as well as real-time room type availability.

“We’ve already seen success in terms of conversion,” says Steve Gordon, vice president of e-commerce for New York City-based Northwood Hospitality. “B4Checkin has been a great partner, particularly with setting up the interface to meet our needs, from branding customization to user experience and from a selling standpoint.”

In addition to B4Checkin’s unique customization capabilities, Cheeca Lodge also benefits from the system’s seamless interface with the property’s existing PMS. In fact, B4Checkin boasts certified two-way interfaces with many of the hospitality industry’s most widely used property management systems. These interfaces mean that crucial information such as room rates, inventory availability and guest profile data are automatically exchanged in real time between the PMS and the B4Checkin online booking engine, ensuring that customers have an accurate view of booking options and speeding confirmation times.

“Like all properties using our integrated online solution, Cheeca Lodge benefits from the system’s integration to the PMS, as well as our unique ability to customize the booking engine’s functionality to meet the property’s individual needs,” says Saar Fabrikant, president and CEO of B4Checkin.

Ultimately, though, B4Checkin’s unmatched value proposition is paramount. Unlike most booking engine vendors, which typically require hotels to pay on a per-reservation commission basis, B4Checkin instead features a flat monthly subscription model. “One of the biggest selling points for us was the pricing model – the option to pay a flat fee each month, which is unusual,” Gordon says. “That arrangement was really appealing to us, especially with the knowledge that the B4Checkin team will continue to be there to help with optimization and any issues that may arise.”

For more information about B4Checkin and their integrated suite of cloud-based online booking and guest feedback software solutions, contact Saar Fabrikant at 902.423.3001 or visit b4checkin.com.

About B4checkin | B4checkin is a developer and provider of an innovative suite of cloud-based software solutions for the hospitality industry. Designed to help hotels better manage online reservations and measure guest satisfaction, core products include B4Checkin, an on-demand, customizable booking engine, and B4Feedback, a state-of-the-art guest satisfaction tracking and management tool. Currently, more than 100 properties throughout the United States, Canada and the Caribbean utilize B4Checkin solutions to create and manage highly customized, branded website reservation systems, improve guest communications and maximize revenues. Founded in 2006, B4Checkin in based in Halifax, Nova Scotia. For more information or to schedule a demo, please call 902-423-3001 or visit b4checkin.com.

About Cheeca Lodge & Spa | Cheeca Lodge is a 214-room privately gated resort with 1,200 feet of beachfront situated on 27 acres of land along US-1 in the Florida Keys. The property consists of 214 rooms across 26 buildings including a 64 room main lodge featuring approximately 850 square foot rooms and 25 one and two-story villa buildings located throughout the property. The hotel also includes three restaurants, a signature retail store, a spa, the Camp Cheeca kids camp, six tennis courts, a 9-hole Jack Nicklaus designed golf course and a 525 foot fishing pier. The historical property originally opened in 1946 and was substantially rebuilt over the past several years. For more information, please visit www.cheeca.com.